Customer Workflow for Product Traceability

System Design · flowchart diagram · unknown license

Illustrates the customer journey from scanning a QR code to viewing product history, price breakdown, authenticity proof, and the complete supply chain.

Source: https://github.com/SanTiwari07/KrishiSetu/blob/bcd0405aa8353b20282b34f9c3478e444e7996cf/README/flowchart.md
Curated by SanTiwari07
customer workflow product traceability QR code supply chain blockchain authenticity user journey

Mermaid source

flowchart LR
    A[Customer Access] --> B[QR Scanner Page]
    B --> C[Scan QR Code]
    C --> D{Valid QR?}
    D -->|No| C
    D -->|Yes| E[Display Product History]
    E --> F[Show Price Breakdown]
    F --> G[Show Authenticity Proof]
    G --> H[Complete Supply Chain View]

What this diagram shows

This flowchart details the customer's interaction with a product traceability system, starting from accessing a QR scanner, scanning a QR code, validating it, and then viewing various product details like history, price, authenticity, and the full supply chain.

When to use it

Use this diagram to explain how end-users interact with a blockchain-based or QR-code-driven product traceability system, demonstrating the steps involved in verifying product information and origin.

How to adapt it for your project

Adapt this by adding steps for user registration, payment integration, or feedback mechanisms. Modify the displayed information nodes to include specific data points relevant to different product types or regulatory requirements. The 'Valid QR?' decision point can be expanded with error handling or alternative validation methods.

Key concepts